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Debbie,
Thank you for coming to our aid. Our whole team at DoD, the vendors, and
our leadership has marveled at how we managed to solve these issues.
Thanks to your team for supporting the troops.
Gratefully,
Mike Butler
Department of Defense
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Ed,
You are a life saver! All six keyboards worked great and I could have
not done it without you. Please pass this on to your boss and let him or
her know that you are a great asset to Cherry keyboards. Your kind and
patient manner and great IT skills are doing a great service to Cherry
Corp and to Ratex Business Solutions.
Thanks again and I will make sure if I have any issues with Cherry
keyboards I call you first Ed. You’re the best!!!
Best Regards,
Ken Ebert
RATEX Business Solutions, Inc.
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Hi Carol,
Thank you so much for your quick reply and helpful attitude.
Whenever I send you a request, even if it can't be accommodated, you
still are on the ball and reply back very quickly. I really appreciate
all your help.
Thanks,
Rebecca G. Freda
Whirlpool
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Debbie,
I wanted to take just a moment of your time to tell you we
appreciated the help of one of your techs in keyboard support, Ed this
morning with programming an mx8200 series keyboard. I just wanted to let
you know he was most helpful. I had just taken over
an account with Cherry keyboards in their gift shops and even though we
had a number of used Cherry keyboards in our shop, we had never actually
worked with them. Ed lead us through the use of your program, helped us
locate it on the web and get it downloaded, and got us out the door to
go take care of our customer.
Thanks to Ed we will be able to meet our deadline today which is a 100
mile drive.
Thanks again,
Randy Spencer
R Business Systems
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